PRIVACY POLICY

This Privacy Policy explains how Myjen AI Private Limited, operating as uSpeekNow.com (“uSpeekNow,” “uSpeek,” “we,” “us,” or “our”), collects, uses, processes, stores, and protects your information when you access our website, AI tools, dashboards, and related services (collectively, the “Platform”).

By using uSpeekNow, you agree to the practices described in this Privacy Policy.

If you do not agree, please discontinue use of the Platform.

Scope of This Policy.

This Privacy Policy applies to:

• Our website (www.uspeeknow.com)
• AI video assessment tools
• Dashboards and reporting systems
• Customer support interactions
• Marketing and promotional communications

This Policy does not apply to third-party platforms integrated with uSpeekNow. Such services are governed by their own privacy policies.

2. Information We Collect.

We collect two categories of information:

2.1. Information You Provide Directly.

This may include:

• Full name
• Email address
• Phone number
• Organization name
• Billing details
• Uploaded videos, audio, and related content
• Support queries or communications

When you upload videos to the Platform, those videos are processed by our AI systems to generate performance analytics and feedback.

2.2. Information Collected Automatically.

When you use our Platform, we may automatically collect:

• IP address
• Browser type and device details
• Usage patterns and interaction data
• Log files and technical diagnostics
• Cookies and similar technologies

This helps us improve system performance and security.

3. How We Use Your Information.

We use collected information to:

• Provide AI-based communication analysis
• Generate reports and analytics
• Operate, maintain, and improve the Platform
• Provide customer support
• Process payments and manage subscriptions
• Prevent fraud and misuse
• Ensure system security
• Send service-related notifications

We may also use anonymized or aggregated data to improve AI models and develop new features.

4. AI Processing & Educational Use.

TUploaded videos are processed by automated AI systems to generate educational performance insights. These reports:

• Are for learning and upskilling purposes only
• Are not medical, psychological, or legal evaluations
• Should not be used as certified assessments

5. Data Sharing & Disclosure.

We do not sell, rent, or trade your Personal Data. We may share data only in the following circumstances:.

5.1. Service Providers. With trusted third-party vendors who help us with:

• Cloud hosting
• Payment processing
• Analytics
• Customer communication

These providers are contractually obligated to protect your data.

5.2. Legal Compliance. If required by law, court order, or government authority.

5.3. Business Transfers . In case of merger, acquisition, restructuring, or asset sale.

5.4. Aggregated Data . We may use and share anonymized, de-identified data for research, analytics, or product improvement.

6. Third-Party Services.

uSpeekNow may rely on third-party services such as:

• Cloud infrastructure providers
• Payment gateways
• Analytics tools
• AI infrastructure services

Your use of such services may also be subject to their privacy policies. We are not responsible for third-party data practices.

7. Data Retention.

We retain your Personal Data:

• For the duration of your active subscription
• As necessary to comply with legal obligations
• To resolve disputes and enforce agreements

Upon account termination:

• Access to Uploads and Results may be permanently deleted
• Certain billing and compliance data may be retained as required by law

You are responsible for backing up your content before account deletion.

8. Data Security.

We implement reasonable technical and organizational measures to protect your data, including:

• Encrypted data transmission (SSL)
• Secure cloud infrastructure
• Restricted internal access controls

However, no online system is 100% secure. We cannot guarantee absolute security of data transmitted over the Internet.

9. Age Restrictions.

uSpeekNow is not intended for individuals under 18 years of age. We do not knowingly collect Personal Data from minors. If we become aware of such data collection, we may delete the account immediately. Institutions using uSpeekNow for students are responsible for obtaining appropriate parental or guardian consent where required.

10. Your Rights.

Depending on your jurisdiction (including India and the EU), you may have the right to:

• Access your Personal Data
• Request correction of inaccurate data
• Request deletion (subject to legal limitations)
• Restrict or object to processing
• Request data portability
• Withdraw consent (where applicable)

To exercise your rights, contact: [email protected]

11. International Data Transfers.

If you access uSpeekNow from outside India, your data may be transferred to and processed in India or other countries where our service providers operate. We take appropriate safeguards to ensure lawful data transfers.

12. Cookies & Tracking.

SWe may use cookies and similar technologies to:

• Enhance user experience
• Analyze traffic
• Improve performance
• Secure the Platform

You may adjust your browser settings to disable cookies, though this may affect functionality.

13. Data Controller

For purposes of applicable data protection laws:

Myjen AI Private Limited
B-120, Sarvodaya Enclave
New Delhi - 110017, India
Email: [email protected]
Acts as the Data Controller and Data Processor of user information.

14. Limitation of Liability

While we take reasonable measures to protect your data, uSpeekNow shall not be liable for:

• Unauthorized access caused by user negligence
• Breach beyond our reasonable control
• Third-party service failures

15. Policy Updates

We may update this Privacy Policy periodically.

Changes will be posted on this page with an updated “Last Updated” date.

Continued use of the Platform after updates constitutes acceptance.